01Overview
Custom Software Engineer (Project Role)Develop and configure software systems either end-toend or for a specific stage of the product lifecycle. Apply knowledge of technologies, applications, methodologies, processes, and tools to support a client, project, or entity.
SummaryAs a Custom Software Engineer, you will engage in the development and configuration of software systems, either managing the entire product lifecycle or focusing on specific stages. Your day will involve collaborating with various teams to understand their needs, applying your technical expertise to create effective solutions, and ensuring that the software meets the required standards and specifications. You will also be responsible for troubleshooting issues and implementing enhancements to improve system performance and user experience, all while maintaining a focus on quality and efficiency.
ResponsibilitiesExpected to be an SME.Collaborate and manage the team to perform.Responsible for team decisions.Engage with multiple teams and contribute to key decisions.Provide solutions to problems for their immediate team and across multiple teams.Facilitate knowledge sharing sessions to enhance team capabilities.Monitor project progress and ensure alignment with client expectations.Professional & Technical SkillsProficiency in ServiceNow IT Service Management.Strong understanding of IT service management processes and best practices.Experience with software development methodologies such as Agile and Waterfall.Ability to configure and customize ServiceNow applications to meet business needs.Familiarity with integration techniques and tools for ServiceNow.Additional InformationMinimum 7.5 years of experience in ServiceNow IT Service Management.Position based at Bhubaneswar office.15 years fulltime education required.
