01Requirements
- Develop strategic recommendation to drive business growth and improvement
- Ensure solution aligns with organizational technology strategy
- Monitor and evaluate the effectiveness of strategic initiatives
- Participation in stakeholder interviews and documentation of business and technical requirements
- Develop and maintain technical roadmaps and architectural standards
- Collaborate with cross functional teams to identify and prioritize technical requirements
- Good knowledge in Cloud technologies, AI/ML.
- Quick and vivid learner, understand and learn Amex eco system and process
- Excellent verbal and written communication for technical and non-technical audiences with the ability to tailor and deliver communications to all levels of organizations from project teams to executive leadership
- Solid organizational, problem solving and analytical skills
- Proficient in the use of MS office, MS project, vision and other collaboration tools
- Exceptional PowerPoint design and presentation skills
- Experience with Contact center - Nice to have.
Job Types: Full-time, Permanent
Compensation: 800,000.00 - 1,800,000.00 per year
Benefits:
- Health insurance
Supplemental Compensation:
- Performance bonus
Experience:
- olution Architect and strategist: 6 years (preferred)
- GCP: 4 years (preferred)
- Genesys: 4 years (preferred)
- AWS : 4 years (preferred)
Work Location: In person .
