01Overview
Title: Solutions Architect
Location : Bangalore - Remote
Reporting into Global Solution Architect Lead
Overview:
As a Solutions Architect, you will be working with our customers and partners to architect solutions with our ZTNA Platform: Cloud Secure Edge and our MDR/XDR Offering: Managed Security Services. This role will also be a key contributor to enhancing SonicWall's Managed Service Provider program by helping current and existing partners to grow their business within the SonicWall product portfolio.
Core responsibilities include driving positive client outcomes with the named products above by nurturing current clients and aiding in driving net-new business. Both Cloud Secure Edge (CSE) and Managed Security Services (MSS) are rapidly growing offerings, and this role will play a critical role in that growth. In addition, you will be working closely with the engineering and PM teams and provide customer feedback to improve the product quality and usability, and play a key role in delivering unsurpassed support services, enhancing the customer experience. This role provides an opportunity to work on the products with cutting edge Cyber Security technologies and collaborating with some of the most advanced engineers in the industry.
Key Responsibilities include:
- Key-contributor to the overall success of the CSE and MSS product lines by
- Build a trusted advisor relationship with clients and partners
- Lead the technical Pre-Sales and Post-Sales efforts from initial discover and qualification, solution design, demo, proof of concept, bill of materials including scope for of work for professional services
- Can proactively assess solutions in production and seeks to help customers and partners optimize and make use of licenses and features across their business
- Focuses on delivering the best possible user experience and ensures the products/services are providing excellent value to the partners and customers
- Identify new use cases within an existing customer .
