01Overview
Job DescriptionCandidates for a semi-voice process where they will be involved in outbound calling and backend operations Manage and resolve customer queries via chat, email, or other non-voice channels They should have experience in semi-voice/voice in International BPO processes. Understand Commercial and personal licensing terminology. Strong expertise in Verbal and written communication skills for contact with agents, brokers, management, field sales and regulatory agencies.Skills RequiredRoleSPE/SME - InsuranceIndustry TypeGCC/BPOFunctional AreaInsuranceEmployment TypeFull Time, PermanentRole CategoryOutsourcing/OffshoringKey SkillsINTERNATIONAL VOICE PROCESS OUTBOUND PROCESS BLENDED PROCESS SEMI- VOICE PROCESSOther InformationJob CodeGO/JC/20612/2025Recruiter NameRamya .
