01Overview
Specialist Operational Excellence | Bangalore
Experience: 5 to 10 Years
Department: Operational Excellence
Key Skills Required
Escalation Management - RCA, Quality Analysis (5 Why, Fishbone, CAPA, Pareto)
Stakeholder Management
Process Improvement & Quality Assurance
Quality Audit Management
BPM / Insurance Operations Exposure Preferred (P&C/US Healthcare/US Mortgage)
Role Responsibilities
Drive operational excellence initiatives and process improvementsCollaborate with cross-functional and global stakeholdersConduct process training and quality auditsAnalyze operational metrics and publish compliance reportsSupport business objectives through data-driven insights and governance
Preferred Candidate Profile
Strong analytical and stakeholder management skillsExperience in operations / operational excellence rolesInsurance operations background will be an added advantageExcellent communication and collaboration abilities
Interested candidates can share their updated resume to:
Nanda_Rangrej@resourcepro.in .
