Specialist, Port Solutions

Provide service and customer support during field visitsManage all on site installation/commissioning, repair, maintenance, and test tasksHandling warranty cases & repairsDiagnose errors or technical problems and determine proper solutionsProduce timely and detailed service reportsCoordinate with technical experts from plants for support on technical issues on cranesEnsure to follow safety procedures and act when safety breach is observedFollow all companys filed procedures and protocolsShare relevant information across the service teamComprehend customer requirements and make appropriate recommendations/briefingsBuild positive relationships with customersAwareness of ISO 14001 and 45001 standardsBe a team player Qualifications Requirements and Skills: Diploma or BE in Mechanical / Electrical / Instrumentation / MechatronicsProven Field Service experience for Mobile Harbour Cranes and Heavy Port EquipmentTechnical degree or certification (Electrical/Elecronics /Mechatronics/Mechanical)Ability to troubleshoot, test, repair and service port equipmentGood technical knowledge on drives, servo hydraulics and mechanical assembliesEnglish literacyAbility to work flexible shifts and to adapt to changing work schedulesFamiliarity with mobile tools and applicationsCustomer service minded with good communication skillsProactively involve in marketing of after sales productsGenerate sales lead for service products Additional Information - Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. .