01Overview
About the job
Location - Remote
Overview
Dentistry Automation helps US dental practices automate insurance verification, claims, payment posting, and patient recall. We're growing our RCM client base and need someone to own client onboarding end to end getting new clients fully live, fast reporting directly to our Head of RCM.
Job Responsibilities
Collect and set up payer portal access for each new client; complete payer/clearinghouse enrollment (EDI, ERA, EFT) where required
Install and configure our software and connect it to the client's practice management system (Dentrix, Eaglesoft, Open Dental, Denticon, Curve, MacPractice, SoftDent, Cloud 9, and others)
Configure each client's RCM workflow eligibility verification, claims, payment posting, recall to our standard process
Run onboarding calls with client front-office staff to gather information, walk through setup, and resolve issues
Keep onboarding status current and flag delays immediately
Confirm a client is fully live claims flowing, payments posting before handoff to ongoing RCM operations
Must have
1-2+ years of experience in dental billing, RCM, and insurance verification, candidates without dental experience will not be considered for the role
Comfortable making outbound calls to US dental offices and insurance payers
Working knowledge of payer portals, claims, and EOBs
Clear spoken English and a professional phone manner
Highly organized able to run several client onboardings in parallel without dropping anything
Nice to have
Dental-specific RCM experience
Experience with EDI or clearinghouse enrollment
Familiarity with Dentrix, Eaglesoft, Open Dental, or Denticon
AAPC/CPC or similar billing certification
Time Zone
This role works in US business hours overlap, with shift coverage through 2:00 PM US Central Time, to be reachable for client and payer calls during the US workday.
Salary
20-30k PKR Monthly .
