01Overview
We are looking for an experienced Senior Product Engineer with strong expertise in Finacle Retail Assets, Finacle Scripting, and FCRM to lead development, production support, defect resolution, and change delivery across Retail Assets applications. The ideal candidate will have hands-on technical expertise in Finacle Retail Assets, experience leading teams, and a strong background in handling production incidents, automation, and regulatory enhancements.
The candidate will play a key role in delivering Change Requests (CRs), production fixes, automation initiatives, and platform stability while collaborating with cross-functional teams across multiple business entities.
Requirements
Lead defect fixing activities for Retail Assets Automation Testing
Lead delivery of Retail Assets Change Requests (CRs) and project implementations
Design, develop, configure, and implement enhancements within the Finacle Retail Assets module
Lead configuration, testing, deployment, and support of Finacle Retail Assets enhancements, upgrades, and regulatory changes
Manage production stability by monitoring critical incidents and ensuring timely resolution
Perform production issue analysis, triage, troubleshooting, and root cause analysis (RCA)
Drive initiatives to reduce recurring production defects and improve platform stability
Own and improve automation testing coverage for the Retail Assets module
Lead stabilization initiatives across multiple business entities and regional platforms
Coordinate with business stakeholders, QA teams, production support teams, and project teams throughout the SDLC
Ensure timely delivery of production fixes, enhancements, and regulatory requirements
Mentor and lead a technical team of approximately 10-15 engineers
Provide technical guidance during solution design, code reviews, testing, and production releases
Ensure adherence to software engineering best practices, coding standards, and release governance
Required Skills
Strong experience in Finacle Retail Assets
Hands-on expertise in Finacle Scripting
Strong working knowledge of FCRM (Finacle Customer Relationship Management)
Experience in Finacle Retail Assets customization and configuration
Experience delivering Change Requests (CRs) and project deployments
Strong production support and incident management experience
Experience in defect analysis and defect fixing
Hands-on experience in automation testing for Finacle applications
Experience performing Root Cause Analysis (RCA)
Strong debugging and troubleshooting skills
Knowledge of SDLC, testing, deployment, and release management
Experience working on regulatory and compliance-related enhancements
Excellent stakeholder management and communication skills
Leadership Experience
Prior experience managing or leading a technical team of 10-15 engineers
Experience handling production support, CR delivery, and release management
Ability to drive technical decisions and coordinate cross-functional teams
Preferred Qualifications
Experience working in large-scale banking or financial services environments
Experience supporting multiple banking entities or international implementations
Exposure to Retail Banking and Core Banking platforms
Strong analytical and problem-solving skills
Ability to work in fast-paced Agile delivery environments .
