01Responsibilities
Daily System Maintenance: Provides user support, handles inquiries and operational issues. Manages the system, performs regular system checks, coordinates with IT or vendors to resolve failures; undertakes daily maintenance and optimization to ensure stable, efficient operation. Conducts regular account access reviews and clean-ups to enforce the principle of least privilege. Organizes FAQs and solutions, builds a knowledge base for efficient user support. Change Requirements Management Collaborates with vendors and IT teams to align requirements, implement solutions, and drive system change management and rollout. System Project Implementation Leads or deeply participates in full-cycle system implementation, including requirement gathering, solution planning, system configuration, and business process setup. Manages project process, allocates resources, tracks progress, identifies and mitigates risks to ensure system on-time delivery. Continuously analyze HR processes and tools, drive the implementation of automation, digitalization, and innovative technology applications, and achieve business standardization and operational efficiency. Compliance & Security Management Implements guidelines and standards per IT processes and policies to ensure systems comply with legal, regulatory, and company policy requirements. Education and Experience: Education - Minimum bachelors or masters degree in subjects as Human Resources, business administration, computer science, etc. Experience - At least 5 years of demonstrated success as HR operation and HRIT / HR Information system related role. Prior experience in HR digital projects is preferred. .
