Sr. Manager - Process Excellence | Gurgaon | Onsite

Role Overview This role is for someone who can effortlessly navigate within the internal and external process workflow and develop a systematic approach within multiple departments. The individual will closely work with the Founder for day-to-day reporting and ensure coordination with the field at Pan-India basis in terms of vendor management, reporting, and scaling the internal & external team. Overall Streamline work across operations and finance/admin, HR and field deployments to optimise on time and efficiency for the founder and team Identify opportunities to automate workflows and implement process improvements Monitor prioritisation, workflow efficiency and ensure timely execution of tasks Applications can be shared on hr@outlineindia.com . Those who have worked in BPO/ITES sector, please do not apply. Key Responsibilities will be split across I. Operations and finance/admin Partner with operations teams to optimize and streamline processes for improved efficiency Support contracting processes and ensure smooth execution of agreements Manage office operations, vendors, and facility management Coordinate with accounts team for invoicing, payments, and compliance II.HR Collaborate with HR to scale team capacity and design incentive structures and team activities Oversee recruitment coordination and onboarding processes Monitor maintenance of employee records and documentation Support performance management systems and HR processes Know what is going on in the team III. Field deployments and vendor coordination Manage and oversee field operations and vendor relationships Build Field Scope of work and contracts and smooth field operations Strong coordination and stakeholder management skills Field Budget negotiation and timely submissions of reimbursements What We're Looking For Grad/Master's degree in Economics, Development Studies, Statistics, or a related field 10+ years of process excellence in the development sector or similar sector NO BPO /ITES Experience will be considered Fluent in English and Hindi; strong technical writing in English Should have past experience in setting up processes from scratch for all departments Offered CTC - Upto 16LPA Location - Gurgaon Work Days - 5.5 days a week .