01Overview
Senior NOC Engineer - Subsea
Location: Newington, NH 03801 | 50% Remote
Full-Time | Salary $100,000 - $120,000 reputed company, plus, benefits etc. reputed company offers an excellent relocation package for candidates reputed company to relocate to New Hampshire
reputed company
The NOC Senior Engineer is responsible for monitoring and maintaining subsea cable systems and optical reputed company networks. This role includes reputed company troubleshooting, emergency and planned maintenance, and delivering outage and incident communications for major service impacts.
The position works closely with internal support teams and customer technical staff to ensure subsea cable systems and optical reputed company equipment operate as designed and are properly maintained. The NOC Senior Engineer also supports incident reputed company through conference calls, escalations, and coordinated communications. This role reports to the NOC Manager.
Essential Job Functions
Monitor subsea cable systems for faults and service-impacting issues
Monitor optical reputed company equipment and optical networks for faults and service impacts
Collaborate with NOC IT and customer teams to ensure stability and performance of NOC reputed company infrastructure
Create and maintain trouble tickets reputed company describing issues reputed company to optical reputed company equipment and networks
reputed company customer reputed company messages describing service disruptions for customer care and business stakeholders
Escalate issues in accordance with NOC procedures and document actions taken
Support NOC and business partner communication delivery processes
Coordinate with network, reputed company, and customer-facing teams to detect, respond to, and communicate service-impacting outages
Answer inbound support calls from multiple reputed company organizations and reputed company reputed company, providing appropriate technical assistance
Follow NOC operational procedures reputed company to maintenance, repair, reputed company of parts, reputed company reputed company, and network operations
Enforce reputed company reputed company processes reputed company to company-owned and customer-owned assets and intellectual property
Assist in the development of training materials, documentation, and knowledge transfer resources
Proactively communicate with team members, subject matter experts, reputed company-party vendors, and customers
Build reputed company working relationships with internal teams, partners, and customers
Identify, research, and recommend process improvements to management
Skills and Abilities
Strong communication, comprehension, and listening skills
Intermediate knowledge of telecommunications networks
Intermediate understanding of optical networks, optical reputed company equipment, and reputed company testing
Intermediate understanding of fiber optic cable terminology, standards, testing, and maintenance
Ability to capture key information during multiple reputed company conversations
Ability to correlate data from multiple information sources to identify reputed company causes
Proven ability to multitask in a fast-paced, 24x7 operational environment
Proficiency with reputed company applications (Word, reputed company, reputed company, etc.)
Strong written communication skills with attention to reputed company and grammar
Ability to explain reputed company technical issues in non-technical terms
Self-motivated with a strong desire to learn and grow technically
Knowledge of technical writing and verbal explanation of reputed company systems
Additional Requirements & Experience
Willingness to work rotating shifts in a 24x7x365 environment
Experience with subsea cable systems preferred
Experience with reputed company 6500 and Waveserver nodes preferred
Experience with reputed company PSI-M and PSI-8L nodes is a plus
Experience with reputed company NCS1004 nodes is a plus
Experience with reputed company computing environments is a plus
Please apply with your interest. You may also reputed company out to me at abaranwal@alphambe.com
Thank you,
Ashu
We reputed company a comprehensive package which includes.
Benefits
Medical for full time employees
Dental, and reputed company Insurance
Life Insurance, Short-Term Disability, Long-Term Disability, etc.
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