01Overview
Introduction
Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing whats right.
We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive.
At Gallagher, youll find more than a job; youll find a culture built on trust, driven by collaboration, and sustained by the belief that were better together. Experience a workplace where youre encouraged to be yourself, supported to succeed, and inspired to keep learning. Thats what it means to live The Gallagher Way.
Founded in 2006, the Gallagher Center of Excellence (GCoE) upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers.
Overview
Working closely with clients and colleagues, the Senior Quality Analyst from Defined Contribution plays a key role in the examination of business and functional/ system requirements to ensure the Defined Contribution system implementation and maintenance activities meet the established standards of quality as well as reliability, usability and performance. You will be responsible to ensure that the system solution in place reflects clients benefits.
How you'll make an impact
Be aware of projects and their particularities, develop test scenarios, perform various quality assurance tests and ensure that systems respond effectively
Ensure the quality, the follow-up and the respect of the phases of test schedules, of the various tests
Carry on with post-implementation follow-ups to ensure stability and if need, collaborate with the stakeholders to prioritize and to follow-ups on the patches
Identify situations that may significantly affect the quality of deliverables, provide feedback to stakeholders and ensure that appropriate corrective actions are taken
Participate in the planning, organization and follow-up of projects deliveries so that the various quality assurance, implementation and experimentation tests respect the commitments
Identify opportunities to purchase, propose and recommend solutions to optimize and evolve processes and work methods
Review Business Requirements & System Specifications of clients proposed solution Defined Contribution plan configuration, web set up, data conversion, payroll interface, carrier feeds, premium Billing etc.)
Execute configuration of the system through parameters
Develop and review test plans and expected results
Test system functionality and document results
Attend, participate and contribute to team meeting and client meeting
Work closely with the DB Team Lead on communicating project progress and delivery
About you
Minimum of 4 years of experience in a similar role
Bachelors degree in Business Administration, Mathematics, Finance, Statistics, Technology
Knowledge of Defined Contirbution plans
Knowledge of automated testing tool (implement and use) and Project and Test Management Tools
Knowledge of tools, concepts and methodologies of QA
Facility to handle and manage multiple tasks simultaneously
Ability to commit to deadlines and deliver on a timely manner
Capability to take ownership and be accountable for assigned tasks
Excel working in a fast-paced, deadline-oriented project team environment
Demonstrate high problem solving and analytical skills
Excellent oral and written communication skills to share concepts and information to teammates and clients
Client satisfaction focus along with team-oriented work style
Enjoy system analysis/implementation/documentation/testing/programming
Proficient with Microsoft Word, Excel, and Access
Knowledge of SQL, VB
Post-secondary education, bachelors degree in Information Systems or Computer Science is preferred
Industry specific certifications
Additional Information
Compensation and benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits youll get, depending on your job level, these benefits may improve:
Medical Insurance and Parental Medical Insurance
Accidental Insurance and Life Insurance
Retirals - Employee Gratuity, Future Service Gratuity benefit - Group Term Life, Employee Provident Fund, National Pension Scheme
Flexi Benefits Plan Tax Savings Plans
Annual Leave/ Maternity & Paternity Leave/ Additional paid ML, Mental Health Day
Other benefits include:
Employee Wellness Programs
Training programs
And more.
We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business, and its embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and .
