01Responsibilities
Serve as the Technical Program Manager in support of Enterprise Technology owning planning, execution, and delivery for programs or high-profile capabilities, driving roadmap, execution and delivery
Partner with business partners, enterprise architects, technical leads, and key stakeholders to ensure requirements are defined and scoped.
Ability to dive into technical details, understanding and providing feedback to ensure the solution meets the business requirements
Build a robust plan that identifies deliverables, required resources, and timing for executing a solution build that meets the overall requirements
Drive dependency mapping across systems, teams, and roadmaps, ensuring sequencing is clear and risks are proactively managed
Facilitate architecture and design reviews where appropriate to ensure technical feasibility and cross-system alignment
Manage cross-team dependencies, align roadmaps, and unblock teams. Support planning activities that identify dependencies
Hold the team accountable to meet key committed deliverables
Define clear goals, prioritize the right work, and use data to drive crisp decisions in partnership with stakeholders across multiple locations around the world
Proactively identify and resolve risks, issues, and conflicts affecting goal achievement, escalating when needed for resolution
Keep the team, sponsor, and relevant stakeholders informed on progress to goal
Implement structure order and clarity to ambiguous problems with little direction or oversight
Coach teams in an agile environment to support their planning and delivery, helping them to identify gaps and make their processes more efficient
Support the vision and values of the company through role modeling and encouraging desired behaviors
Collaborate with other TPMs and Program Managers within the organization to continuously improve our program management best practices
Skills and Qualifications:
Bachelor's degree
5+ years of technical program management
2+ years vendor management experience
Ability to dive into technical details and translate back in non technical terms
Experience program managing cross-functional programs for an organization with a strong understanding of program management fundamentals
Deep understanding of software product life cycle and how to apply that to enterprise vendor owned software as a service systems
Experience partnering with enterprise architects and engineering leadership to influence design decisions and ensure cross-system alignment
Able to work across multiple globally dispersed teams and stakeholders at all levels of seniority, build strong trusted relationships, and lead through influence
Analytics mindset, be able to create reporting and influence decisions using data to support effective decision making
Able to effectively manage ambiguity and competing priorities and help teams prioritize and focus
Self-motivated and goal-oriented attitude and can work effectively as an individual or as part of a team
Operate with a strong sense of urgency and deliver results
Exemplary verbal and written communication skills and comfortable to engage a diverse array of audiences
Able to effectively communicate with local and international teams in a multicultural setting both in-person, in writing, and via Zoom video calls
Experience in shipping multiple features and services, simultaneously, in an Agile environment
Ability to breakdown a large and complex program/projects into distinct and incremental deliverables
Experience coaching teams in software development agile practices
Advanced expertise with program management tools .
