Roles and Responsibilities
Handling Major Corporates Group (Single/Multiple)
Handling queries of HR/Employee through mails & calls and resolve themSolving Customer /HR/Brokers queries related to claims and other issuesGuiding customers to apply for claims and with policy T & CRegister claims in systemGrievance resolution by taking follow with operation teamTracking up the claims file and updating to the corporate client till the claim get settled.Following up for the cheque dispatch and details and NEFT details with backendMaintaining day to day activities on the worksheet
Desired candidate Profile: Preferably TPA /Hospital /Servicing .
