01Overview
Role: SRE & Deployments Engineer (SDE2)
Function: Site Reliability Engineering / DevOps / Platform Engineering
Location: Bengaluru
Type: Full-time
Industry: Information Technology & Services, Computer Software, Fintech
About Company
A Bengaluru-based enterprise tech startup founded in 2016. The company powers India's digital transformation through paperless, regulatory-compliant infrastructure.
Its services include Aadhaar-enabled e-signing, e-KYC, eNACH, document automation, and consent management. It serves 1,500+ enterprises and 100 million individual users.
The company is RBI-authorized as a payment aggregator and certified across security and compliance frameworks. A lean team of ~90 engineers operates at the intersection of speed and stringent regulation.
Position Overview
This is a founding role in the company's Platform Pod a newly formed team mandated to own the infrastructure every product team depends on. You will build and operate on-call, alerting, and incident response across pods, own SLOs for compliance-critical services, and own the end-to-end deployment pipeline across cloud and client-managed environments. You will also build the access-governance tooling that structurally eliminates the need for standing production access across the engineering org.
Role & Responsibilities
Build and operate on-call rotations, alerting pipelines, and incident response workflows across product pods; drive post-incident reviews and structural fixes to reduce repeat pagesDefine, instrument, and enforce SLOs for compliance-critical services; own error budgets and escalation pathsOwn the end-to-end deployment pipeline: reproducible packaging, artifact signing, SBOM generation, and install/upgrade automation across cloud and restricted-access environmentsBuild remote observability and diagnostics tooling for deployments where direct environment access is limited or forbiddenBuild and maintain access-governance infrastructure: audited break-glass flows, session recording, and deploy-only paths that eliminate standing production accessOperate and migrate core shared services with full runbook coverage, capacity planning, and DR validationMaintain and improve IaC, environment parity, and deployment automation across cloud and on-prem/hybrid environments
Must Have Criteria
35 years in a DevOps or SRE role with real uptime accountability carried a pager and made structural changes to reduce alert volume or MTTRHands-on Linux administration and container operations in production environmentsInfrastructure-as-Code experience managing cloud resources at production scaleProficiency with at least one major cloud provider at an infrastructure operations levelScripting fluency in at least one language for automation, tooling, and diagnostic workflowsDemonstrated experience with observability stacks metrics, logging, and alerting pipelines in production
Nice to Have
Experience deploying and operating software in on-prem, hybrid, or customer-managed environments where direct access is restrictedExposure to regulated environments (banking, NBFC, or fintech) with awareness of audit, access-control, and compliance constraintsFamiliarity with artifact signing, SBOM generation, or supply-chain security practicesExperience building or operating break-glass access systems, session recording, or privileged access management toolingPrior work in a platform or internal developer experience team serving engineering orgs of 30+ engineers
What We Offer
Founding-team scope: greenfield mandate to define how the Platform Pod operates architectural decisions with lasting impactDirect ownership over systems used by 100M+ users and 1,500+ enterprises across India's payments and identity stackFlat, rotation-friendly engineering org (~40 engineers) with real ownership and no bureaucratic gatekeepingHigh craft standards, low tolerance for toil fast-moving team operating inside a regulated, high-consequence domain .
