SRE Lead Engineer

Hands-On Engineering & Troubleshooting Programming and debugging .NET/Java applications to support reliability and performance goals, showcasing strong problem-solving abilities. Diagnose and resolve complex application issues within production environments, including root cause analysis (RCA) and performance debugging. Monitoring, Observability & Analysis Maintain, aggregate and analyze logs from observability tools such as ELK Stack, Application Insights, Splunk & Kibana to monitor application health, performance bottlenecks and user experience. Automation Maintain automation scripts (PowerShell, Python) to streamline monitoring and operational tasks. Identify repetitive manual tasks and automate them to improve operational efficiency. Advocate for and implement process improvements and tooling enhancements. Incident Response & Reliability Deep understanding of SRE principles, including SLAs, SLOs, error budgets and reliability-centric system design. Lead incident management, postmortems and implement preventative measures. Infrastructure Perform IIS administration and environment setup on Windows. Manage applications in both on-premises and cloud (Azure) environments. Set up and maintain environments with a focus on application support while being exposed to infrastructure knowledge as needed. Collaboration & Mentorship Navigate easily across Chubbs other departments to foster collaboration and issue resolution. Share knowledge and mentor junior SREs, promoting best practices and a culture of reliability. .