SRE Specialist

- 7 to 12 Years of experience in development technologies, architectures, and platforms (Web, API, Middleware, Service Bus, Enterprise Application servers). - Experience in development with at least one of (.NET, Java, REST APIs, Microservices, SQL.) - Proficiency in Unix/Linux command-line utilities for troubleshooting system and application issues, including process availability and state, stack analysis, network diagnostics, and log inspection. - Knowledge of implementing and integrating observability monitoring tools like Splunk, SolarWinds (Ignite), Service View, ServiceNow, Wireshark, TFS, Git, AutoFailover Tools, WAF, Akamai ION/GTM. - Demonstrated ability to troubleshoot and resolve complex issues by analyzing system and application metrics, ensuring effective fault identification and resolution. - Proficiency in scripting languages (Python, Bash). - Ownership approach to engineering and product outcomes. Proactively spotting problems, areas for improvement & performance bottlenecks - Excellent interpersonal communication, negotiation, and influencing skills. - Experience with CI/CD pipelines (Harness) and Monitoring (Splunk, Dynatrace). - Proven experience in SRE practices, including automation, monitoring, and performance tuning. - Flexible working in shifts and on-call. It is preferable to have: - Experience with hybrid environments integrating on-prem and cloud platforms. - Certifications in SRE, DevOps, or Cloud technologies. - Exposure to AI/ML enablement for automation and resiliency. - Experience with containerization (Docker, Kubernetes) and cloud-native architecture. As a Site Reliability Engineer at FIS, you will play a critical role in driving innovation and growth for the Banking Solutions, Payments, and Capital Markets business. You will have the opportunity to make a lasting impact on the company's transformation journey, drive customer-centric innovation and automation, and position the organization as a leader in the competitive banking, payments, and investment landscape. Your responsibilities will include: - Designing and maintaining monitoring solutions for infrastructure, application performance, and user experience. - Implementing automation tools to streamline tasks, scale infrastructure, and ensure seamless deployments. - Ensuring application reliability, availability, and performance, minimizing downtime and optimizing response times. - Leading incident response, including identification, triage, resolution, and post-incident analysis. - Conducting capacity planning, performance tuning, and resource optimization. - Collaborating with security teams to implement best practices and ensure compliance. - Managing deployment pipelines and configuration management for consistent and reliable app deployments. - Developing and testing disaster recovery plans and backup strategies. - Collaborating with development, QA, DevOps, and product teams to align on reliability goals and incident response processes. - Participating in on-call rotations and providing 24/7 support for critical incidents.

- 7 to 12 Years of experience in development technologies, architectures, and platforms (Web, API, Middleware, Service Bus, Enterprise Application servers). - Experience in development with at least one of (.NET, Java, REST APIs, Microservices, SQL.) - Proficiency in Unix/Linux command-line utilities for troubleshooting system and application issues, including process availability and state, stack analysis,