01Overview
Job Description
A
Job Specification
1
Company Name
:
Muthoot Fincorp Limited
2
Position / Designation
:
State Collection Manager Secured & Unsecured Lending Business
3
Grade
:
4
Employment Type
:
Collection - Secured & Unsecured Lending Business
5
Reporting to
Designation & Grade
:
6
No. of Reportees,
Designation & Grade
:
7
Main Tasks & Areas of Responsibility
:
Delinquency reduction.Earlier resolution with normalization.Monitor accounts on daily basis Connecting with delinquent borrowers via various methods ( including but not limited to phone calls & field collections) Responsible for team building and training collection staffs To Work closely with Muthoot Fincorp branches for the smoother part of collection.8
Skills and Exposure
:
A result-oriented individual with Positive Mental Attitude with Integrity, willing to put hard work.Proven ability to Handle difficult customer.Should have the knowledge of other products movement in the market.At least 3 years experience in collection with 2 years of On roll team members. Excellent interpersonal and verbal communication skillsAbility to Work & Deliver business targets under pressure. Be Accountable for Portfolio Quality of the Location.9
Special Requirements (If any)
:
Should have willingness to travel as per company requirement.10
Job Location / State
:
As per the company requirement.
11
Compensation Band
:
As per policy
12
Entitlements
:
As per policy
13
Stake Holders
:
As per the company requirement.
B
15
Educational Qualification / Technical Certification
:
Any UG
16
Skill Sets
:
Collection Experience inn unsecured loan like PL/BL , with team handling skill sets.
17
Communication Skills
:
Good oral, written skill in Tamil/English and any other languages preferably
18
Experience
:
3+ years of Collection experience both soft and hard bucket
19
System Knowledge
MS-Office (Excel/Word and PowerPoint)
20
Behavioral Competencies
:
Uncompromising ethical standards and discipline expected
21
Other Requirements (If any)
:
Should have the license with vehicle (2-wheeler). .
