01Key Responsibilities
Team Leadership and Headcount Management: Maintain an updated database of the state-level team,
actively managing headcount to align with business needs and ensure optimal resource allocation.
Attrition Management: Implementstrategiesto foster a supportive and dynamic team environment,
effectively managing attrition and promoting team loyalty and engagement.
Performance Management: Conduct regular performance reviews for City Managers and team members,
providing constructive feedback and establishing clear improvement plansfor underperformersto enhance
overall team productivity.
Field Operations and Quality Assurance: Monitor field operations closely, ensuring high standards of
merchant quality,maximizing merchantsatisfaction, and driving enhanced performance acrossthe state.
Team Management: Lead and manage a team of 2-3 City Managers and 6-8 Team Leaders along with 150+
Sales Executives, providing guidance, coaching, and motivation to achieve and exceed targets.
Sales Reporting and Forecasting: Prepare and present comprehensive salesreports, accurate forecasts, and
detailed state-specific performance metrics.
Sales Data Analysis and Strategy Implementation: Analyze state-level sales data to identify key trends,
opportunities, and challenges, and implement actionable insights to improve overall sales performance.
Business Development: Proactively identify and pursue current busi .
