State Head Collection (Kolkata)

The State Head Sales will be responsible for leading and managing the sales operations within the assigned state. This role requires a strategic and results-oriented individual with a proven track record in sales leadership within the finance or NBFC sector. The State Head Sales will focus on driving sales growth, managing a team of City Managers and Sales Executives, ensuring operational efficiency, and fostering robust merchant relationships. This role involves significant field engagement and a focus on achieving ambitious sales targets.

Team Leadership and Headcount Management: Maintain an updated database of the state-level team, actively managing headcount to align with business needs and ensure optimal resource allocation. Attrition Management: Implementstrategiesto foster a supportive and dynamic team environment, effectively managing attrition and promoting team loyalty and engagement. Performance Management: Conduct regular performance reviews for City Managers and team members, providing constructive feedback and establishing clear improvement plansfor underperformersto enhance overall team productivity. Field Operations and Quality Assurance: Monitor field operations closely, ensuring high standards of merchant quality,maximizing merchantsatisfaction, and driving enhanced performance acrossthe state. Team Management: Lead and manage a team of 2-3 City Managers and 6-8 Team Leaders along with 150+ Sales Executives, providing guidance, coaching, and motivation to achieve and exceed targets. Sales Reporting and Forecasting: Prepare and present comprehensive salesreports, accurate forecasts, and detailed state-specific performance metrics. Sales Data Analysis and Strategy Implementation: Analyze state-level sales data to identify key trends, opportunities, and challenges, and implement actionable insights to improve overall sales performance. Business Development: Proactively identify and .