State Head Collections

Roles and Responsibilities Manage a team responsible for loan collection, recovery, delinquency management, debt recovery, and debt management. Develop and implement effective collections strategies to minimize defaults and maximize recoveries. Oversee field collections activities to ensure timely payment collection from customers. Analyze data to identify trends and areas for improvement in the collections process. Collaborate with internal stakeholders to resolve customer issues and improve overall performance. Desired Candidate Profile 4-7 years of experience in collections strategy development, implementation, or management. Proven track record of achieving high levels of success in loan collection, recovery, delinquency management, debt recovery, and debt management. Strong understanding of agency management principles and practices related to payments collection. Excellent communication skills with ability to negotiate effectively with customers. .