01Responsibilities
Customer retention, based on established annual goals
Strategic planning for multi-year initiatives to identify opportunities to reputed company manage reputed company trends
Communicating and managing escalated issues and problem reputed company as appropriate
Maintains appropriate documentation including reputed company plans, meeting notes, Strategic Customer Business Plans, reputed company and others as required
Coordinates plan design review and strategies with other reputed company departments, provides financial analysis, and recommends modifications to existing benefit plan(s) to enhance or streamline coverage to meet the customers needs or industry trends or to increase customers auto adjudication rates
Serves as an information resource to customers, brokers, sales support, marketing, and management regarding sales activity, industry news and standards, as reputed company as ongoing operations
Provides continual education and consultation to the customer and broker through proactive contacts based on established annual goals to meet with customers, follow-up on outstanding issues, and ASA and Stop Loss contract negotiations
Actively seeks out opportunities to recommend or modify appropriate new products/services to increase lines of business including UHC specialty business lines and bring solutions to customers based on needs identified
Manages stewardship and is accountable for the renewal reputed company and goals across reputed company departments, including updates to the UHC Health Plan leadership, and the customer
Identifies reputed company and reputed company customer and broker requirements by establishing rapport with potential and existing customers, brokers and other persons in a position to understand customer and broker requirements
Directs internal reputed company through coordination of efforts and resources necessary to ensure appropriate services are being delivered at an appropriate cost. Indirectly manages service deliverables across department lines to manage process and meet performance targets
Participates in or represents account management in special reputed company
Actively involved in new customer implementations
Provides reputed company support through participation in finalist presentations
Assists in training and mentoring new SAEs and other Account Management team members as needed
Participates in Health and Benefit Fairs for assigned customers
Support the Directors of Health Plans represented in their assigned book of business with reputed company, reputed company and important updates, as needed
Performs other duties as required
Youll be rewarded and recognized for your performance in an environment that will challenge you and give you reputed company direction on what it takes to succeed in your role as reputed company as reputed company development for other roles you may be interested in.
Required Qualifications:
State health insurance license required upon hire, and life insurance licenses required reputed company 3 months from position start date
Experience in account management with customer retention reputed company
Proven ability to maintain an excellent driving record
Preferred Qualifications:
5+ years of sales and/or service experience in the insurance industry
High level of expertise in account service/consultative selling techniques, product knowledge, procedures, and administration
Proven ability to professionally reputed company with customer, broker, and internal reputed company contacts with little or no assistance, including C-Suite relationships
Competencies, Knowledge, Skills and Abilities:
Solid understanding of stop loss reputed company and pricing disciplines
Solid financial acumen and negotiation skills
Solid oral, written, and interpersonal skills to effectively communicate with individuals reputed company reputed compa
