Strategy and Operations Lead

** **Strategy:** - Serve as a strategic advisor to the CXOs of the clients, providing industry expertise and guidance - Develop end-to-end engagement strategy focusing on improving collections & recoveries, self-serve usage, and consumer experience - Create structured experimentation frameworks, craft hypotheses, define success metrics, and analyze results to refine strategy continuously - Collaborate with data science teams to shape and operationalize models for optimal strategy implementation **Operations:** - Ensure successful implementation of strategies and monitor performance to address any issues - Oversee performance dashboards, resolve workflow challenges, and ensure campaigns are operational, accurate, and compliant - Establish KPI frameworks for performance tracking, translate data into actionable insights for measurable impact - Enhance processes and systems to improve transparency, attribution accuracy, and iteration speed in partnership with product and engineering teams **

** - Bachelor's degree in Engineering, Mathematics, or a related field (preferably from Tier 1 college) with a minimum of 1 year of consulting experience (Tier 1 or Tier 2) - Familiarity with SQL, Python, or other data analysis and scripting tools is advantageous - Strong reliability, attention to detail, and communication skills **Other Job Benefits:** - You will have the opportunity to work with a world-class team with diverse backgrounds from renowned organizations - Continuous education support for upskilling in areas related to your role - Meals provided at the office to keep you energized - Health insurance coverage for you and your family - Flexible schedule to optimize your productivity - Generous leave policy with no cap on vacation allowance - Recreation and team activities for team bonding and relaxation You will have the chance to learn from experienced professionals and contribute to impactful projects within a supportive and dynamic work environment at Prodigal.