01Overview
Description
About ProArch:
At ProArch, we partner with businesses around the world to turn big ideas into better outcomes through IT services that span cybersecurity, cloud, data, AI, and app development. Were 400+ team members strong across 3 countries (we call ourselves ProArchians)and heres what connects us all:
- A love for solving real business problems
- A belief in doing whats right
Whats it like to work here
- Youll keep growing. Youll work alongside domain experts who love to share what they know.
- Youll be supported, heard, and trusted to make an impact.
- Youll take on projects that touch industries, communities, and lives.
- Youll have the time to focus on what matters most in your life outside of work.
At ProArch, youll be part of teams that design and deliver technology solutions solving real business challenges for our clients. With services spanning AI, Data, Application Development, Cybersecurity, Cloud & Infrastructure, and Industry Solutions, your work may involve building intelligent applications, securing businesscritical systems, or supporting cloud migrations and infrastructure modernization.
Every role here contributes to shaping outcomes for global clients and driving meaningful impact. Youll collaborate with experts across data, AI, engineering, cloud, cybersecurity, and infrastructuresolving complex problems with creativity, precision, and purpose. Youll join a culture rooted in technology, curiosity, and continuous learning. A place where we move quick, trust you to make an impact, encourage innovation, and support your growth.
Job Description:
We are seeking a highly organized and proactive Support Services Coordinator to oversee ticket management, workflow coordination, SLA compliance, and operational support activities within our Support Services organization. This role serves as a key operational function that ensures support requests are properly triaged, assigned, tracked, and resolved in alignment with service com .
