01Overview
We're Hiring! | AR Caller (Physician Billing & Hospital Billing)
- US Healthcare
Greetings from Sutherland Global Services We are looking for experienced AR Callers to join our team. We are hiring for Physician Billing(CMS-1500) AND Hospital Billing (UB04).
Experience - 1.5 years to 3 years package - 3.5 LPA TO 5LPA shift - 6:00 PM TO 3:00 AM (night shifts)
Roles & Responsibilities
Initiate outbound calls to insurance companies to check the status of claims
Follow up on outstanding balances on patient accounts
Take appropriate actions based on claim status
Maintain professional communication with a neutral accent
Key Responsibilities
- Prepare, review, and submit professional (CMS-1500) claims accurately.
- Verify patient insurance eligibility and benefits.
- Review medical documentation for billing accuracy.
- Submit electronic claims through clearinghouses.
- Monitor claim status and follow up on unpaid, rejected, or denied claims.
- Analyze Explanation of Benefits (EOBs) and Electronic Remittance Advice (ERA).
- Process claim corrections, resubmissions, and appeals.
- Post insurance and patient payments accurately.
- Work on Accounts Receivable (AR) to reduce outstanding balances.
- Ensure compliance with HIPAA, Medicare, Medicaid, and commercial payer guidelines.
- Coordinate with coding teams and providers to resolve documentation or coding discrepancies.
- Maintain productivity and quality metrics while documenting all billing activities.
Required Skills
- Solid knowledge of the US Physician Billing & Hospital Billing process.
- Understanding of CPT, ICD-10-CM, and HCPCS coding concepts.
- Knowledge of CMS-1500 & ub04 claim forms.
- Experience with denial management and AR follow-up.
- Familiarity with EOBs, ERA, and payer portals.
- Excellent analytical, communication, and problem-solving skills.
- Proficiency in MS Excel and billing software/EHR systems (e.g., Epic, Kareo, eClinicalWorks, Cerner)
Desired Candidate Profile Graduation mandatory all the documents from your previous organizations are mandatory.
Excellent English communication skills
Willing to work Work From Office (WFO)
Immediate joiners preferred
Positive attitude and flexibility towards work call - HR Pranavi - 63014 61823
Perks & Benefits
Saturday & Sunday Fixed Week Offs
2-Way Cab Facility (within 25 KM radius)
Work Location-Manikonda
Walk-In Interview Details
Time: 10:00 AM to 2:00 PM
Venue: 7th Floor, Divyasree Techridge, Manikonda and,
Survey No- 1, Building-1, NSL ARENA, 9th Floor,
Uppal - Ramanthapur Rd, Uppal, .
