02Key Responsibilities
SWIFT & Financial Messaging
- Support, maintain, and troubleshoot SWIFT infrastructure including AWP, SAA, SAG, SNL, HSM, and related components.
- Analyze and resolve SWIFT message processing issues, delivery failures, NACKs, formatting errors, and routing problems.
- Support onboarding of applications and business systems to the SWIFT ecosystem.
- Perform platform upgrades, security patching, and annual SWIFT Standard Release (SR) implementations.
- Configure and maintain message flows, routing rules, security configurations, and connectivity components.
Production Support & Operations
- Provide L2/L3 support for critical payment and messaging platforms.
- Participate in incident, problem, change, and release management activities.
- Support disaster recovery exercises, platform resiliency testing, and infrastructure upgrades.
- Create and maintain operational documentation, runbooks, and post-incident reports.
- Work closely with business, operations, infrastructure, and vendor teams to resolve production issues.
Automation & Engineering
- Develop automation scripts and operational tools using Python, Shell scripting, or similar technologies.
- Automate routine monitoring, health checks, file processing, report generation, and platform administration tasks.
- Improve operational efficiency through scripting, observability, and self-healing capabilities.
- Support CI/CD and DevOps initiatives for middleware and messaging platforms.
Messaging & Integration
- Configure and support messaging middleware such as IBM MQ or equivalent technologies.
- Manage MQ queues, channels, connectivity, high-availability configurations, and message routing.
- Collaborate with application teams to troubleshoot integration and connectivity issues.
Required Skills;
- 510 years of experience in financial messaging, SWIFT infrastructure, or payment systems.
- Strong knowledge of SWIFT products such as AMH, SAA, SAG, SNL, and HSM.
- Hands-on experience with Python scripting and automation.
- Experience with Linux/Unix administration and Shell scripting.
- Positive understanding of IBM MQ, messaging middleware, and integration concepts.
- Experience with incident, change, and problem management processes.
- Familiarity with JIRA, Confluence, ServiceNow, BMC Remedy, or similar tools.
- Strong troubleshooting and analytical skills.
Good to Have:
- Experience with OpenShift and/or Azure Kubernetes Service (AKS).
- Knowledge of cloud platforms such as Azure.
- Understanding of payments and messaging standards (SWIFT MT, ISO 20022).
- Exposure to DevOps tools, CI/CD pipelines, and Infrastructure as Code.
- Experience in banking or financial services environments.
Preferred Qualifications:
- Bachelor's degree in Computer Science, Engineering, Information Technology, or related field.
- SWIFT certifications or relevant financial messaging certifications are a plus.
What Success Looks Like:
- Efficiently manage and support mission-critical SWIFT platforms.
- Automate manual operational activities through scripting.
- Reduce incident resolution times and improve platform stability.
- Contribute to modernization efforts involving cloud, containers, and DevOps practices.
Company Overview: Mizuho Pune is an integral part of Mizuho Financial Group, one of the worlds leading financial institutions with a strong global presence across the Americas, EMEA, and Asia. Based in India, Mizuho Pune supports Mizuhos international businesses by delivering high-quality, scalable, and resilient services across multiple functions.
Mizuho Pune plays a critical role in driving operational excellence, standardization, and innovation for Mizuho Americas. By combining deep domain expertise with strong process, technology, and analytical capabilities, it partners closely with regional and global teams to support corporate and investment .
