Systems Support Analyst

** - Facilitate timely and clear communications regarding system issues, enhancements, meetings, announcements, and posted documentation. - Manage data, including queries, data loading, and manipulation. - Troubleshoot and resolve hardware, software, and connectivity problems, including client FTP sites. - Select appropriate procedures and seek assistance when necessary. - Identify redundant support processes and develop automation tools. - Maintain current documentation and document system problems and resolutions. **

** - Basic knowledge of Microsoft SQL Query, Windows Server, IIS, and Networking. - Effective communication skills, both oral and written. - Strong organizational skills with the ability to multitask in a rapidly changing environment. - Bachelor's degree in any field or equivalent combination of experience and education. - Willingness to stay updated on trends in employee benefits and application development through various channels. - Important qualities include compatibility with Milliman professionals, effective client interaction, attention to quality, communication skills, flexibility, and detail-oriented approach.