01Overview
Why UKG:
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. Thats what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, youll get flexibility thats real, benefits you can count on, and a team that succeeds together. Because at UKG, your work mattersand so do you.
Position Summary
UKG is seeking a detail-oriented and client-focused Tax Analyst to join the Payment Services Tax Team. This role is responsible for supporting tax filing, amendments, reconciliations, and notice resolution activities to ensure accurate and timely payroll tax compliance across federal, state, and local jurisdictions.
The Tax Data Filing I role focuses on executing tax filings, processing amendments, reconciling tax liabilities, and supporting client inquiries. The position requires strong attention to detail, ability to manage deadlines, and foundational knowledge of payroll tax compliance.
What Youll Do
Tax Filing & Amendment Processing
Prepare and file quarterly and annual payroll tax returns using tax filing systems (e.g., Master Tax) in accordance with agency guidelines.
Assist in processing tax amendments, including reviewing client requests and generating corrected returns.
Support electronic filings and ensure compliance with federal, state, and local tax requirements.
Prepare and submit agency registrations, EFT setups, and reporting agent authorizations.
Reconciliation & Tax Balancing
Perform daily, quarterly, and annual reconciliation of tax liabilities between payroll systems and tax filing systems.
Identify and resolve out-of-balance conditions between payroll data, filings, and payments.
Analyze tax variances and prepare supporting documentation for client communication.
Support onboarding activities by reconciling new client balances and validating historical data.
Tax Notice & Issue Resolution
Research and respond to payroll tax notices submitted by clients.
Communicate with tax agencies and internal teams to resolve discrepancies.
Assist in resolving issues related to filings, payments, and account setup.
Escalate complex issues to senior team members as needed.
Case Management & Client Support
Manage and update cases in Salesforce, ensuring accurate documentation and timely communication.
Respond to client and internal inquiries related to tax filings, amendments, and notices.
Provide support to internal business units on payroll tax-related questions.
Systems, Tools & Process Support
Utilize systems such as MasterTax, Salesforce, UKG platforms, and agency portals to perform job functions.
Support testing of system enhancements and new releases.
Participate in process improvement initiatives to enhance efficiency and accuracy.
Maintain up-to-date knowledge of payroll tax rules and compliance requirements.
Required Qualifications:
Education
Bachelors degree in business, Accounting, Finance, or related field
OR equivalent work experience
Experience
34 years of experience in payroll, tax filing, or compliance-related roles
Basic understanding of U.S. payroll tax concepts (Federal, State, Local)
Exposure to multi-state tax filing or payroll processing preferred
Experience with tax filing systems (e.g., MasterTax) is a plus
Skills & Competencies
Strong attention to detail and accuracy
Basic analytical and reconciliation skills
Good written and verbal communication skills
Ability to manage multiple tasks and meet deadlines
Strong organizational and follow-up skills
Proficiency in Microsoft Excel and Word
Ability to work in a fast-paced, deadline-driven environment
Preferred Qualifications
34 years of U.S. payroll tax filing or amendment experience
Familiarity with agency portals and tax filing platforms
Experience with Salesforce, MasterTax, or UKG systems
CPP/FPC certification (or working towards it)
Core Competencies
Execution excellence
Attention to detail
Time management and prioritization
Customer focus
Problem-solving (basic to intermediate)
Team collaboration
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
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