Team Lead - Credit and Collections

Team Lead- Credit And Collections Job Requisition ID # 26WD98842 Location : Bengaluru, IN (Hybrid) Position Summary The Team Lead Credit & Collections is responsible for overseeing daily credit and collections operations across AMER region while providing guidance and support to team members. This role serves as the primary escalation point for complex customer accounts, credit reviews, and collection activities, ensuring achievement of cash collection and risk management objectives. Key Responsibilities Collections Operations Manage day-to-day collections activities across assigned regions. Monitor aging reports and prioritize collection efforts. Review delinquent accounts and coordinate recovery actions. Ensure timely follow-up on outstanding invoices. Resolve escalated customer disputes impacting collections. Credit Review Review customer credit applications and supporting documentation. Review financial analysis and recommend credit decisions. Monitor customer credit exposure and payment behavior. Escalate high-risk accounts to management as needed. Team Coordination Provide guidance, coaching, and training to collections analysts. Assist in workload balancing and task allocation. Support onboarding and development of new team members. Monitor individual and team performance metrics. Stakeholder Support Partner with Sales, Customer Success, and Finance teams to resolve customer issues. Support negotiations related to payment plans and credit concerns. Act as the first escalation point for operational issues. Reporting & Compliance Track and report collection performance metrics. Ensure adherence to credit policies and collection procedures. Support audit requests and compliance activities. Maintain accurate customer account documentation. Process Improvement Identify operational inefficiencies and recommend improvements. Support implementation of automation and process enhancement initiatives. Participate in continuous improvement projects. Qualifications Education Bachelor's degree in Finance, Accounting, Business Administration, or related field. Experience 58+ years of experience in Credit, Collections, Accounts Receivable, or Order-to-Cash operations. Prior experience in a senior analyst or supervisory role. Experience supporting global customers across AMER, EMEA, and APAC. Skills Strong understanding of credit analysis and collections processes. Excellent customer and stakeholder management skills. Strong problem-solving and negotiation abilities. Ability to coach and mentor team members. Proficiency in ERP systems and collections tools. Strong reporting and analytical skills. Excellent verbal and written communication skills. #LI-RV1 Learn More About Autodesk Welcome to Autodesk! Amazing things are created every day with our software from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk its at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When youre an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future Join us! Salary transparency Salary is one part of Autodesks competitive compensation package. Offers are based on the candidates experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. Belonging We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging Are you an existing contractor or consultant with Autodesk Please search for open jobs and apply internally (not on this external site). Experience Level Senior LevelIt is a Full Time Accountant job for candidates with 5 - 6+ years Experience.More about this Team Lead - Credit and Collections jobPlease go through the FAQs to get all answers related to the given Team Lead - Credit and Collections jobWho is eligible to apply for this Team Lead - Credit and Collections job at Autodesk India Private Limited Ans : Candidates should have All Education levels for this Team Lead - Credit and Collections job offered by Autodesk India Private Limited. How much can you earn in this position Ans : Salary details will be shared during the hiring process. What shift and timings does this job follow Ans : This Team Lead - Credit and Collections job follows a Day shift. Do you need to visit the office for this job Ans : Yes, candidates need to visit the office and work from the location in Bidadi, Bangalore. How many vacancies are there for this Team Lead - Credit and Collections .