01Overview
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Position
As an Engineering Manager you will ensure and support the hardware, software and/or service delivery as a leader setting focus, removing impediments, managing stakeholders and creating efficiencies in collaboration wherever possible. You will focus on capabilities development of your team members that align with the functions vision and will encourage your team to self-define their career journey and seek ways to enable development opportunities in the direction of the journey. You will support them in removing roadblocks and by setting focus on their performance management and make sure to develop your team with the right skills, healthy dynamics and a sustainable pace. Description of the area The Digital Operations and Reliability function ensures the proactive management and maintenance of the optimal performance, reliability, and availability of all RDT enterprise-wide digital platforms and Infrastructure, minimizing disruption to critical business processes across the value chain, and guaranteeing compliance.
Global Operations provides 24x7 service support with the Change Advisory Board Team owning the change board processes and facilitating / coordinating the release processes for production deployments.
This team will work in partnership with the Major Incident / Problem Management Team and will interface closely with the L1 Support Team.
You will be
- Team Member Capability and Career Development Focuses on developing engineering team capabilities that align with the immediate project needs and goals and function's overall vision. Encourages team members to self-define their career journey and actively enables development opportunities that align with it. Removes roadblocks and sets clear, achievable performance goals. Ensures the team develops the right skills and healthy internal dynamics to meet current and future challenges.
- Team Health and Sustainability Maintains a sustainable pace of work for the team, balancing delivery goals with team well-being.Cultivates healthy team dynamics and collaboration, ensuring psychological safety and open communication. Removes impediments that hinder flow or morale, acting as an escalation point for the team. Ensures team members are equipped with the necessary, relevant skills and that roles are clearly defined.
- Product and Service Delivery Leadership
- Responsible for co-creating the Product / Service Roadmap from a technical perspective, partnering with the Product Manager who is overall responsible.
Accountable for the team's end-to-end delivery of features as part of the product development, ensuring alignment with the product roadmap and quality standards. Sets clear focus and priorities for the team's delivery work, ensuring alignment with product roadmaps. Actively removes impediments and roadblocks to progress, escalating when necessary to protect the team's focus.
Manages and aligns stakeholders' expectations and needs, providing regular updates on progress and risks. Creates efficiencies in collaboration wherever possible across teams and functions.
- Performance & Optimization Defines success metrics, analyzes workforce capability trends, and identifies opportunities for optimization to achieve business goals. Translates data into actionable insights and regularly communicates delivery performance to stakeholders and the wider team.
Identifies and implements process improvements within the team and in its interactions with other teams to boost efficiency and quality.
- Financial & Resource Mgmt. Supports the development of detailed business cases for recent products or significant data-driven decisions on how to allocate engineering, design, and other resources to maximize impact and achieve product goals.Manages the team's budget, including headcount, operational costs, and vendor contracts, ensuring financial responsibility.
Who you are
- 5+ years of experience in people leadership, product/service management, program management, or a similar role, with a proven track record of building high performing teams. 2+ years of experience in the pharmaceutical, biotechnology, or regulated healthcare technology industry
- Bachelor or advanced degree & Business or IT specification \
- Technical & business skills . Understanding of software development and/or service delivery methodologies. Understanding of solution, information and process architecture. Ability to create clarity about outcomes generated by teams. Exhibits a lean & agile mindset .
