Team Lead - Aundh

Job Requirements Job Title: Team Lead EverdaysJob SummaryThe Team Lead is responsible for managing and guiding a team to achieve business objectives, drive sales performance, ensure excellent customer service, and maintain smooth day-to-day operations. The role involves coaching team members, monitoring performance, and fostering a productive work environment. Key ResponsibilitiesLead, motivate, and supervise the team to achieve assigned targets.Monitor individual and team performance and provide regular feedback.Ensure high levels of customer satisfaction and service excellence.Allocate tasks and manage daily operational activities.Conduct team briefings and training sessions to enhance productivity.Track KPIs, prepare reports, and share performance updates with management.Resolve customer escalations and operational issues effectively.Ensure compliance with company policies, processes, and quality standards.Support recruitment, onboarding, and development of team members.Eligibility CriteriaGraduate in any discipline.7-15 years of experience in team handling, sales, customer service, or operations.Prior experience in retail, customer service, or field operations preferred.Skills RequiredTeam Management & LeadershipCommunication & Interpersonal SkillsProblem-Solving & Decision-MakingCustomer Relationship ManagementPerformance ManagementMS Office & ReportingPreferred Candidate ProfileStrong leadership and people management skills.Target-oriented with a proactive approach.Ability to work in a fast-paced environment.Excellent communication and stakeholder management skills. We are seeking for candidates having experience in Jewellery Sales. .