01Overview
Hiresquad Resources is looking for a skilled Team Leader / Assistant Manager to join an International BPO specializing in the Banking Process. If you have a proven track record leading teams in an international BPO banking environment and excel at managing operational metrics, we encourage you to apply.
QualificationsExperience:Must have experience as a Team Leader in an International BPO with Banking Process (Mandatory).Must have worked in a Banking Process.Overall 3+ years in BPO / Contact Center domain is a must.Education: Only Graduates are eligible.SkillsCommunication: Excellent Communication Skills are essential.Team Handling: Proven experience in Team Handling, including managing Attrition, Shrinkage, CSAT, and SLA Management.Flexibility: Willingness to work in Rotational Shifts.Adaptability: Ability to thrive in a fast-paced, international work environment.Interested candidates can share their resume with HR Ankita at [HIDDEN TEXT] or call 8840819455. .
