01Key Responsibilities
Loan Sales & Target Achievement:
Drive new car loan disbursement in line with organizational goals.
Monitor and achieve monthly, quarterly, and annual sales targets.
Channel Management:
Develop and maintain strong relationships with car dealerships, DSA (Direct Selling Agents), and other channel partners.
Ensure seamless coordination for lead generation and loan processing.
Customer Handling:
Oversee end-to-end customer journey from application to disbursement.
Ensure high customer satisfaction and quick resolution of issues.
Team Leadership:
Manage a team of sales officers/executives.
Provide training, motivation, and performance evaluations.
Process & Compliance:
Ensure adherence to internal credit policy, risk guidelines, and RBI regulations.
Collaborate with credit and operations teams for timely processing and disbursements.
Market Intelligence:
Analyze competitor offerings, market trends, and pricing to adjust strategies.
Recommend new products or enhancements based on customer and dealer feedback.
RequirementsQualifications:
Education: Any bachelor's degree
Experience: 47 years in auto loans or retail lending, with at least 2 years in a managerial capacity.
Knowledge: Strong understanding of vehicle financing, credit policies, and loan processing.
Skills:
Excellent negotiation and relationship management.
Strong analytical, leadership, and communication skills.
Proficient in MS Office and loan management systems.
Key Performance Indicators (KPIs):
Monthly loan disbursal volume
Dealer/channel partner engagement score
TAT (Turnaround Time) on applications
Customer satisfaction score
NPA (Non-Performing Asset) ratio
BenefitsPF/ Incentives/ Gratuity/ Insurance .
