01Overview
Drive and achieve targets on a region wide scale for the Retail Assets business exclusively focusing on unsecured loan, Vehicle loan business and other products.
Provide essential infrastructure in coordination with the bank to support local -level Feet on Street (FOS) employees.
Monitor the overall performance of the FOS structure associated with the retail asset vertical (housing loan) and manage performance effectively.
Liaison with Head of Business and Head of Retail Asset, Team Leaders, and Bank Retail Assets officials to ensure smooth coordination of frontline business activities.
Ensure the optimal allocation of budgeted resources at all times.
Maintain productivity targets as agreed in line with budget and coordinate with HR to identify and address non -performing FOS executives.
Develop and oversee the training and development of FOS staff.
Activate sales channels to maximize reach and impact.
Establish lead management targets and standards to optimize sales conversion.
Manage performance metrics for the FOS team and ensure compliance with set standards.
Achieve monthly revenue targets as defined in the Key Result Areas (KRA), while adhering to cost budgets.
Execute a strategic plan to achieve sales targets and expand the customer base on Retail Assets business (vehicle loan & other loan products).
Exercise effective leadership through explicit communication of the company's vision, active coaching, and development of the sales team. Compare sales results to goals and take appropriate action to correct when necessary.
Build and maintain connections to different channels, dealers, and aggregators to create referral arrangements to enhance flow of Retail Assets leads assigned for an associated region.
Work closely with Banks Zonal Marketing officer.
Activate all necessary channels to operate as standalone unit within the revenue centre .
