01Key Responsibilities
Provide technical support via phone, email, or chat.
Diagnose and resolve hardware, software, and network-related issues.
Install, configure, and maintain computer systems and applications.
Record and track customer issues using a ticketing system.
Escalate complex issues to senior technical teams when required.
Deliver excellent customer service while meeting response and resolution timelines.
Compensation: From 15,000.00 per month
Work Location: In person .