Tech Support

HIRING: TECHNICAL SUPPORT STAFF Company: GAOTek Inc. Location: Remote / Work from Home (India,) Employment Type: Full-Time Openings: Multiple Working Days: 5 Days a Week Working Hours: 6:00 AM 3:00 PM (EDT/EST) About the Role GAOTek Inc. is seeking motivated and detail-oriented Technical Support Staff to join our growing remote team. This role is ideal for professionals with a technical background, including those returning to work after a career break, who are looking for a structured and supportive environment to rebuild and grow their careers. Key Responsibilities Guide and mentor interns in sourcing and evaluating technology products. Oversee the creation and editing of user manuals and product demonstration videos. Optimize website content using SEO best practices. Prepare and review technical documentation and presentations. Manage and continuously update the company knowledge base. Ensure timely uploads and updates of product information on the company website. Conduct product research to support the sales team with customer inquiries. Utilize AI tools to improve workflow efficiency, productivity, and content generation. Eligibility Master's degree or PhD in Computer Science, Electrical Engineering, Electronics Engineering, Electronics & Communication Engineering (ECE), Telecommunications, Software Engineering, or a related technical field. Freshers and professionals returning to work after a career break are welcome to apply. Proficiency in AI coding or AI-assisted tools is preferred. Strong written and verbal communication skills in English. Passion for technology and continuous learning. Own laptop/PC with a reliable internet connection. Comfortable working in the EDT/EST (New York Time) time zone. Compensation Salary will be determined based on the candidate's qualifications, relevant experience, skills, interview performance, and country of residence. Why Join Us 100% Remote Work Environment Opportunity to Work with a Global Technology Company Global Team Exposure Structured Learning and Development Programs Career Growth Opportunities Hands-on Experience with Modern AI Tools and Technologies Supportive and Collaborative Team Culture Returnship-Friendly Hiring Approach for Professionals Restarting Their Careers Who Should Apply We encourage applications from professionals returning to the workforce after a career break, as well as individuals seeking a structured remote role with strong growth potential in the technology industry. How to Apply Please send your updated resume with the subject line: Subject: Application Technical Support Staff Apply according to your country: India:Hire-India-C@thegaogroup.com Compensation: 10,000.00 - 25,000.00 per month Benefits: Work from home Work Location: Remote .