Technical chat support specialist

As a member of our team, your primary role will be to provide technical chat support to our valued customers across the globe, assisting them in resolving their queries promptly and efficiently. Salary & Benefits: We offer a competitive compensation package, including: Fixed monthly salary of 20,000Additional shift allowances (averaging 4,500 per month, subject to fluctuations based on real-time workload)Overtime allowance, contingent on workload variationsMonthly travel allowance of 3,000 or internet allowance of 1,200 (averaged based on the assumption of regular commuting to the office or internet reimbursement)Health insurance with coverage of 5,00,000Redeemable staff reward points in the form of gift vouchersEligibility: This exciting opportunity is open to individuals located in and around Coimbatore who meet the following criteria: Freshers or professionals with 1 to 6 years of experience.UG/PG degree in any stream.Excellent written English skills.Willingness to work in rotational shifts.Interview Levels: Our interview process consists of two levels: Level 1: A written test to evaluate your proficiency in the English language + HR interviewLevel 2: An interview with the team lead (TL) to assess verbal and client communication skillsWork Model: Our current work arrangement involves a hybrid model, with employees working in the office for two days per week. This arrangement may be adjusted as necessary to meet the demands of the business. Office Address: Namecheap Web Services, 403, TIDEL Park, Peelamedu. (Near Hope College) Location: https://maps.app.goo.gl/zdxZ7Es85YZxHgx38 Join Namecheap, and embark on an exciting journey with a global leader in domain registration. We look forward to welcoming you to our team and discovering the potential within you. -- Warm regards, The HR Team at Namecheap. Job Type: Full-time Compensation: 23,000.00 - 25,000.00 per month Benefits: Health insuranceProvident FundWork Location: In person .