01Responsibilities
- Work on the various front offices client tools as required for the specific queues and provide customer service through Calls
- Understand customer queries received through calls and act accordingly.
- Maintain a healthy and clean work environment & adhere to company policies and procedure.
- Continuous up gradation of process knowledge as required
3. Skill
02Requirements
- Needs to have positive technical knowledge.
- Excellent communication skills.
- Comprehension : - Ability to clearly understand the problem statement
- Composition : - Ability to compose a grammatically correct, concise and accurate.
- Voice & Accent : - Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer.
- Strong customer service focus : -Ability to empathize with the customer - Prioritizing customer needs
4. Shift- Night Shift, WFO, 5 days working and any 2 Rotational week offs, preference for immediate joiners
5. CTC- Experienced - 3- 4 LPA
6. Mode of Interview- F2F, Timing- 11:00 PM
7. Rounds of Interview- HR, SVAR (B2 Proficiency, Score- 65+), OPS Round
8. Cab Facility- 1 Way
Contact- 9902370262 .
