01Overview
Roles and Responsibilities
We are seeking a Senior Lead, Lead who can manage the PMO team for PL Card vertical. The role involves
managing and building the PL Card product platform.
This role requires working collaboratively in a multi-disciplinary team environment, identify, design & drive
initiatives to increase digital acquisition. He or She needs to establish and maintain professional networks with
subject matter experts managing multiple domain at a time. Strong empowerment and self drive is a must.
Responsibilities
Create the platform for PL Card acquisition & card,portfolio management
Design customer journeys for PL card onboarding as well as conversion to PL
System design & requirements specifications based on product proposition
Identify new capabilities which can be integrated viz. E KYC, AA, EPFO, E mandate etc
Monitoring of Tech Ops KPI for platform
Identify growth opportunities for PL Card business and to leverage PL card platform effectively
Develop product features to enhance customer acquisition, usage of PL card
Drive capabilities for PL Card thru all BFL digital assets viz. Website, Marketplace & App
Responsible for Content Management and UI,UX on all digital assets
Liaise with internal stakeholders for communication & innovation tests
Lead initiatives to increase funnel efficiency & KPIs across channels
Work proactively with IT, Operations, Credit, Risk and other key stakeholders across the organization to resolve critical process issues in a timely manner
Deliver differentiation thru technology adoption
Qualifications:
Masters degree from Premier Institute
At least 3- years experience in BFSI domain preferably from Fintech
Understands financial products, technology platforms & has been in similar role earlier
A passion for how to use agile and lean practices to improve the speed and quality of delivery
Exceptionally high motivational levels and a self -starter
Strong Problem solving ability
Ability to influence peers and other individuals who are not direct reports
Solid communication and presentation skills