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Homeโ€บCompaniesโ€บImportant Groupโ€บTechnical Product Manager - BPO (Hawala Kalan)
IG

Technical Product Manager - BPO (Hawala Kalan)

IMPORTANT GROUP ACTIVELY HIRING
๐Ÿ“LOCATIONJaipur
๐Ÿ“ˆEXPERIENCE0 to 4 Yrs
๐Ÿ•˜TYPEFull time
๐ŸฅIndustryBPO / Call Center
๐Ÿ—“POSTED24 Aug 2026

01Overview

We are hiring a highly analytical and technically skilled professional to manage Product Operations, Email Infrastructure, QA Testing, Database Monitoring, and Report Automation. The ideal candidate should be capable of handling cross-functional coordination, ensuring system reliability, improving email deliverability, and supporting product development processes. Requirements Key Responsibilities Product Management Create and manage Product Requirement Documents (PRDs) Define tasks, workflows, and bug reports for development teams Conduct market research and competitor analysis Gather business and technical requirements from stakeholders Coordinate with cross-functional teams including Product, QA, Development, and Operations Ensure timely execution and delivery of product features Email Deliverability & Infrastructure Management Monitor and improve email deliverability performance Manage and optimize email infrastructure systems Perform campaign testing and analyze performance metrics Make data-driven decisions to improve campaign success rates Handle domain reputation monitoring and capacity scaling Monitor sender reputation, bounce rates, spam complaints, and inbox placement QA Testing Perform manual testing for applications and systems Conduct configuration testing and UI testing Execute regression and sanity testing Validate newly developed features and fixed bugs Identify, document, and report issues effectively Coordinate with developers to ensure issue resolution MongoDB & System Configuration Create and maintain MongoDB monitoring queries Update and manage system configurations related to email infrastructure Monitor database performance and operational health Support infrastructure stability and scalability Report Automation Develop automated reports using Python Build dashboards and recurring reporting systems Analyze operational and campaign data for business insights Improve reporting efficiency through automation Required Skills & Qualifications Strong understanding of Product Management processes Experience writing PRDs, bug reports, and task definitions Knowledge of Email Deliverability and Email Infrastructure Management Experience in QA Testing methodologies Hands-on experience with MongoDB Proficiency in Python for automation and reporting Robust analytical and problem-solving skills Excellent communication and stakeholder management abilities Ability to work independently in a fast-paced environment .

02What you'll need

Experience
0 to 4 Yrs
Employment Type
Full time
Programming languages
Product ManagementQA TestingMongoDBPythonAnalytical SkillsCommunicationStakeholder ManagementEmail DeliverabilityProblemSolving

03About IMPORTANT GROUP

BPO / Call CenterIndustry
Full timeEmployment Type
JaipurLocation
Not Disclosed ยท salary hidden by employer
0 to 4 Yrs ยท Jaipur
Applications are reviewed directly by the hiring team.
Role Snapshot
Work ModeNot specified
Visa SponsorshipNot specified
RelocationNot specified
Job TypeFull time
Hiring StatusACTIVELY HIRING
IG
IMPORTANT GROUP
BPO / Call Center
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