01Overview
Dear All,
We are hiring Technical Production Support Resource Banking Domain for FullTime for our Hyderabad are as below
Skill/Title : Technical Production Support Banking Domain Exp
Experience: 25 Years
Location:Hyderabad
Notice Period:Immediate to 15 Days
Mode Of Work:Work From Office Only
Responsibilities
- Coordinate with internal teams and external vendors to resolve application issues.
- Track, update, and follow up on incident and service tickets until closure.
- Monitor dashboards and verify application health/status.
- Communicate issue status, escalations, and progress to stakeholders.
- Validate reported issues and coordinate testing after fixes.
- Maintain documentation, status reports, and support logs.
- Ensure timely resolution of issues in line with agreed SLAs.
- Execute DB queries to identify the issue whenever required.
Required Skills
- Strong coordination and communication skills.
- Experience using ticketing tools (ServiceNow, Jira, etc.).
- Ability to monitor dashboards and validate application status.
- Positive analytical and problem-solving skills.
- Banking or financial services domain experience is preferred.
- Basic understanding of application support and incident management.
- Domain knowledge on Loan Origination and Management Systems.
Interested ones can share their resumes along the below details to suresh_kumar(at the rate of)tecnics.com
Full Name:
Total Experience:
Relevant Experience as/in Technical Production Support:
Banking Domain Experience:
Current CTC:
Expected CTC:
Notice Period:
Current Location:
Work From Office(Yes/No):
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Regards
Suresh .
