Hiring: Semi Technical Support Associate International Voice Process
For More Details
Call : HR smitha @ 9880964847 (Call or Whatsapp)
Email id : smitha@thejobfactory.co.in
Call has to be made between 10am -6 PM
Not Hiring any candidates who stays out of Bangalore ( Face to Face) Interview
Its not a IT Support Job role
IMMEDIATE JOINERS ONLY!
We are hiring Technical Support Associates for an international voice process. Candidates should possess excellent communication skills and the ability to troubleshoot customer issues while delivering exceptional customer support.
Key Responsibilities:
- Handle inbound and outbound calls with US/UK customers
- Provide technical assistance and troubleshoot customer concerns
- Diagnose and resolve basic technical issues effectively
- Deliver professional and customer-focused support
- Maintain accurate records of customer interactions
- Coordinate with internal teams for quick issue resolution
Requirements:
- Freshers and experienced candidates can apply
- Experience in Technical Support / International Voice Process is preferred
- Graduates and Undergraduates are eligible
- Excellent spoken English communication skills are mandatory
- Comfortable working in night shifts
- Good troubleshooting and problem-solving skills
- Basic computer and technical knowledge required
- Flexible with rotational week offs
What We Offer :
- Salary up to 6.5 LPA
- 5 Working Days
- 2 Rotational Week Offs
- Cab Facility up to 20 KM
- Attractive Night Shift Allowance
- Fast-track career growth opportunities
- Supportive and professional work environment
Regards,
Smitha
HR TEAM
