01Overview
Description We are seeking freshers/entry-level candidates for the position of Technical Support in Bangalore. This role involves providing exceptional support to our customers by diagnosing and resolving technical issues related to our products.
Responsibilities Provide technical support to customers via phone, email, and chat. Diagnose and troubleshoot hardware and software issues. Assist customers in setting up and configuring their devices. Document and track customer interactions and technical issues in the support system. Work closely with the engineering team to escalate and resolve complex issues. Educate customers about product features and best practices.
Skills and Qualifications Strong understanding of computer systems and networks. Familiarity with operating systems (Windows, macOS, Linux) and applications. Excellent communication skills in English, both verbal and written. Ability to troubleshoot hardware and software issues effectively. Basic knowledge of networking concepts and protocols (TCP/IP, DNS, DHCP). Customer service orientation and problem-solving skills. Ability to work independently and in a team environment.
Job Title: Technical Support Engineer
Qualification : Any degree / B.Tech
Year of passing : 2021-2026
Experience: Freshers
Salary: 3 Lpa to 3.2 Lpa
Location: Bangalore & Hyderabad
Requirement: Good communication & skills required
Interested Candidate Kindly Call Or What's App Menakadevi HR - View phone number on foundit.in .
