01Overview
As a Technical Support Specialist, you will be responsible for providing exceptional support to customers using our products such as Dialer and voice logger. Your role will involve installing and maintaining these products, along with other Aria products, ensuring they function efficiently to meet the needs of our clients. You will also focus on managing customer feedback to enhance satisfaction and address any issues promptly.In this position, your key responsibilities will include handling all maintenance tasks related to the Dialer, Voice Logger, and other Aria Products. Additionally, you will be expected to follow up with customers through scheduled call backs to address any outstanding concerns and provide further assistance as needed.The ideal candidate for this role should possess excellent communication and interpersonal skills to effectively interact with customers and resolve their queries. A solid understanding of databases and Linux systems is also essential to succeed in this position.If you are passionate about providing technical support, have a customer-centric approach, and possess the required skills mentioned above, we encourage you to apply and be part of our dedicated team committed to delivering top-notch support services to our valuable clients., .
