01Key Responsibilities
Handle customer queries related to technical issues through calls, chat, or email.Identify and troubleshoot basic technical problems.Guide customers step-by-step to resolve issues.Provide accurate and timely technical assistance.Escalate complex issues to the appropriate team when required.Maintain proper records of customer interactions and reported issues.Follow company processes and maintain a high level of customer satisfaction.
02Requirements
01 year of experience in Technical Support, Customer Support, BPO, or a related field.Basic knowledge of computers, software, and troubleshooting.Good communication and interpersonal skills.Strong problem-solving and logical thinking abilities.Basic computer skills.Freshers with good communication and basic technical knowledge are welcome to apply.What We Offer:
Salary up to 20,000 per monthWork From OfficeCareer growth and learning opportunities.Professional and supportive work environment.Training and guidance provided.Full-time employment opportunity.If you are tech-savvy, a good communicator, and enjoy helping people solve problems, apply now and start your career in Technical Support!
Compensation: 15,000.00 - 18,000.00 per month
Work Location: In person .