TECHNICAL SUPPORT & CUSTOMER SUPPORT EXECUTIVE FRESHER SALARY UP TO 4 LPA + INCENTIVES + FREE CABS + RELOCATION BONUS.
CALL HR KAJAL TO SCHEDULE YOUR INTERVIEW @ 9216055914
CALL HR PRIYA TO SCHEDULE YOUR INTERVIEW @ 9257048582
Drop your Resume:- kajal.kumari@virtueplacement.com
Role & responsibilities:-
Provide technical support and assistance to customers via phone, email, or chat.
Identify and diagnose technical issues reported by customers.
Resolve technical problems in a timely and efficient manner.
Assist customers with software installations and upgrades.
Document and track customer issues in a ticketing system.
Collaborate with other teams to ensure timely resolution of customer issues.
Preferred candidate profile:-
Any Graduate & Post Graduate Can Apply.
Excellent communication skills in English (verbal & written).
Good understanding of computer systems and networks
Excellent problem-solving and communication skills
Ability to explain technical concepts to non-technical users
Strong customer service orientation
Patience and empathy when dealing with customer issues.
Immediate Joiner's
Perks and benefits:-
5 Days working
Lucrative Incentives
10 Days Hotel Stay
Relocation Bonus 10K
Free Pick & Drop Cabs
CALL HR KAJAL TO SCHEDULE YOUR INTERVIEW @ 9216055914
CALL HR PRIYA TO SCHEDULE YOUR INTERVIEW @ 9257048582
Drop your Resume:- kajal.kumari@virtueplacement.com
Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained .
02What you'll need
Experience
0 to 4 Yrs
Employment Type
Full time
Programming languages
technical supportcustomer supportcommunication skillsproblemsolvingcomputer systemsnetworkssoftware installationsticketing system