01Overview
Technical Support Manager Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As part of the Thermo Fisher Scientific team, youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the worlds toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. DESCRIPTION: Join our Technical Support team at Thermo Fisher Scientific and contribute to groundbreaking scientific research and innovation. As a Technical Support Specialist III, you'll provide expert-level support for sophisticated analytical and microscopy systems, collaborating with customers worldwide to optimize their research and analytical capabilities. You'll utilize remote diagnostic technologies while building strong relationships with field teams, R&D, and customers. This role combines technical problem-solving, customer interaction, and continuous learning as you work with advanced scientific instrumentation. REQUIREMENTS: Advanced Degree plus 3 years of experience, or Bachelor's Degree plus 5 years of experience providing technical support for complex analytical instrumentation or electron microscopy systems Preferred Fields of Study: Electronics, Engineering, Physics, Chemistry, or related technical/scientific field Strong analytical and diagnostic skills with sophisticated scientific equipment and software Excellent interpersonal and communication abilities across all levels of technical expertise Proven troubleshooting skills and ability to resolve complex technical issues Demonstrated customer service excellence and professional relationship management Advanced proficiency in relevant technologies, hardware, and software platforms Strong project management and documentation capabilities Proficiency in English (minimum B2 level); additional language skills are advantageous Ability to work independently and collaboratively in a team environment Willingness to travel 15-30% of time for customer support and training Experience with CRM systems and technical documentation Expertise in Windows-based software, networking, and computer hardware Ability to manage multiple priorities effectively in a deadline-oriented environment Knowledge of quality systems and regulatory compliance Demonstrated commitment to continuous improvement and innovation Experience Level Mid LevelIt is a Full Time Customer Support / TeleCaller job for candidates with 5 - 6+ years Experience.More about this Technical Support Manager - Scientific Instrumentation jobPlease go through the FAQs to get all answers related to the given Technical Support Manager - Scientific Instrumentation jobWhat are the eligibility criteria for this Technical Support Manager - Scientific Instrumentation job
Ans : Candidates should have All Education levels with 5-7 years of experience for this Technical Support Manager - Scientific Instrumentation job offered by Thermo Fisher Scientific India Private Limited in Manjari Budruk, Pune.
What salary is offered for this Technical Support Manager - Scientific Instrumentation job
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow
Ans : This Technical Support Manager - Scientific Instrumentation job follows a Day shift.
Do you need to visit the office for this job
Ans : Yes, candidates need to visit the office and work from the location in Manjari Budruk, Pune.
How many openings are available for this position
Ans : There is 1 opening available for this position.
Is this job open for all genders
Ans : Yes, this Technical Support Manager - Scientific Instrumentation job is open for both male and female candidates.
Where is this job located
Ans : This Technical Support Manager - Scientific Instrumentation job is located in Manjari Budruk, Pune.
Why should you apply for this Technical Support Manager - Scientific Instrumentation job
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available. .
