01Overview
The AVI-SPL Onsite Support Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.
Essential Duties And Responsibilities
Setup/breakdown of conference spaces to meet the customers event needs Perform preventative maintenance task to help maintain customer spaces Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans. Responsible for job site documentation as needed Perform support tasks in a timely and quality conscious manner Work with internal/external teams in a professional manner that reflects the values of AVI-SPL Provide client training as needed Adhere to and understand local safety standards for all site duties Setup and troubleshoot various audio/video systems. Travel to various job sites as required
Other Duties Assigned As Needed Skills And Abilities
Effectively communicate with employees, customers and colleagues Ability to use hand and power tools in a safe and efficient manner Ability to work and think independently and ensuring to meet deadlines Basic computer knowledge Knowledge of basic signal flow for audio, video and control Valid Drivers License and a Motor Vehicle Record that meets AVI-SPL driving standards
Education and/or Experience
Minimum of 1 - 2 years of audiovisual support experience preferred Formal education in Electronics or related field preferred Minimum of a High School Diploma or equivalent preferred .
