Techno-Functional Consultant - Salesforce Platform

Role Overview : We are seeking an experienced Techno-Functional Consultant with deep hands-on expertise in Salesforce SPM (Sales Performance Management) and SPIFF (Sales Performance Incentive Fund & Commission) platforms. The ideal candidate will bridge business requirements and technical delivery owing end-to-end implementations from discovery through go-live and hyper-care. Consultant will work closely with Sales, Finance and HR stakeholders to design, configure, and integrate commission automation solutions that scale across Amdocs enterprise. Key Responsibilities : - Lead end-to-end implementations of Salesforce SPM and SPIFF for salesforce implementation. - Translate complex incentive compensation plans (tiered, quota-based, KICKER, co-sell, SPIFFs) into scalable Salesforce configurations. - Conduct discovery workshops, gap analysis, and solution design sessions with Sales Ops, Finance, and HR stakeholders. - Own functional design documents, solution design documents and test scripts for all compensation components. - Configure SPM objects: Compensation Plans, Incentive Rules, Quotas, Attainment Logic, Payment Schedules, Draw & Clawback policies. - Develop and review Apex classes, triggers, LWC components, and integrations (REST/SOAP APIs) supporting compensation workflows. - Design and implement data integrations between SPM and upstream/downstream systems (ERP, HRIS, CRM, Billing). Functional Expertise : - 7+ years in Salesforce with 3+ full-cycle SPM / ICM implementations (must have). - Deep knowledge of compensation models: quota attainment, accelerators, decelerators, SPIFFs, MBOs, team vs. individual splits. - Strong Sales Cloud knowledge (Opportunities, Products, Pricebooks, Territories). - Experience with commission dispute resolution and payment approval flows. - Familiarity with revenue recognition principles and Finance/GL alignment. - Skilled in writing FDDs, user stories, process flows, and data mapping sheets. Technical Expertise : - Proficient in Apex (classes, triggers, batch, queueable), SOQL/SOSL, and LWC. - Hands-on REST/SOAP API integrations for SPM data feeds (ERP sync, HRIS roster). - Experience with data migration tools: Data Loader, Informatica, MuleSoft, or NiFi. - Knowledge of Salesforce Flows and automation best practices. - Experience with native Salesforce Spiff plan design, rep-facing dashboards, estimate features. - Exposure to Revenue Cloud / CPQ and the quote-to-cash lifecycle. - Knowledge of Agentforce / Einstein AI use cases within Sales Performance workflows. Certifications Requirement : - Salesforce Certified Platform App Builder - Sales Cloud Consultant - Revenue Cloud Consultant - CPQ Specialist - Agentforce Specialist - Platform Developer .