Technology Program Manager

Greetings from IndusInd Bank! We are currently hiring for Senior Technology Program Manager & Technology Program Managers Location: Mumbai Role Details The Senior Technology Program Manager is responsible for driving medium to large-scale, cross-functional technology programs , ensuring alignment with business strategy, regulatory expectations, and enterprise architecture standards. The role acts as a bridge between business leadership (EXCO) and engineering teams (Internal and external project stakeholders including tech partners) , enabling seamless execution, risk mitigation, and timely delivery of complex technology initiatives Overall Job Description 1. Program Delivery & Execution Own end-to-end delivery of large, complex technology programs from initiation to production rollout. Drive planning, estimation, execution, and governance across multiple projects. Ensure delivery within timelines, budget, and quality benchmarks . Establish and track KPIs, milestones, and program health metrics . 2. Stakeholder & Governance Management Engage with senior stakeholders, including EXCO and business heads , to align priorities and provide visibility on program status. Lead governance forums, steering committees, and executive reviews. Drive structured reporting on progress, risks, and dependencies . 3. Technology Leadership & Strategy Contribute to technology roadmap and strategic initiatives aligned to enterprise goals. Ensure adherence to enterprise architecture, security, and compliance standards . Guide adoption of modern engineering practices (API-led, cloud, DevSecOps) . 4. Risk & Issue Management Proactively identify and manage risks, dependencies, and bottlenecks . Define mitigation plans and ensure timely resolution. Escalate critical risks with clear impact and resolution path. 5. Delivery Excellence & Process Improvement Drive adoption of Agile / Hybrid delivery models and best practices . Continuously enhance delivery frameworks, tools, and processes. Ensure effective SDLC governance, testing, and release management disciplines . 6. Financial & Resource Management Oversee program budgets, forecasts, and cost optimization. Align resource planning with program needs across internal teams and vendors. Track and report financial performance and variances. 7. Team Leadership & Capability Building Lead and mentor program managers, project managers, and engineering leads. Drive a high-performance, ownership-driven culture . Enable capability building across Agile, DevOps, and program governance. Essential Skills 10+ years in leadership roles, with a proven track record of leading Programs across CX, UI/ UX, Digital LOS/ LMS, On-boarding, Payments functions. Program & Delivery Strong program management expertise (PMP / Agile certifications preferred) Experience managing organization-wide, multi-stream programs Technology Working knowledge of: APIs & Microservices Cloud platforms (AWS / Azure) DevSecOps / CI-CD pipelines Non-Functional Requirements and Capacity Sizing High Level Architecture Governance & Risk Strong understanding of regulatory compliance and audit requirements Risk management and issue resolution capabilities Stakeholder Management Ability to influence senior leadership and cross-functional teams Strong communication, negotiation, and presentation skills Behavioral Competencies Ownership and accountability mindset Strong analytical and problem-solving orientation Ability to operate in a complex, fast-paced environment Nice-to-Have Experience in large-scale transformation programs (API, digital, payments) Exposure to tools such as JIRA, Confluence, ServiceNow Experience handling regulators / audit interactions EDUCATION & CERTIFICATION Essential requirement: B.E/ MBA or Equivalent IT/ Masters qualifications Preferred Certifications: PMP, Prince 2, Agile WORK EXPERIENCE Essential requirement: 8 to 20 years Preferred: Preferably from Banking / BFSI Space Must be able to work under pressure and meet deadlines and handle multiple stakeholders Desired Behavioral / Functional Traits A] Behavioral Traits Takes accountability and always geared up for taking initiative as self-starter and self-led Credible and mature personality Effective influencing skills and concise communicator B] Functional / Technical Traits : Technical Skills Requirement: Strong understanding on one of the integration technologies IBM DataPower, Tibco, Mulesoft, etc. Project management tools MS projects etc. Interested candidates kindly share your updated resume on View email address on click.appcast.io Regards, Team HR .